Delivery
How much is delivery?
Delivery is free across the UK on every order.
How long will my order take?
Orders are dispatched from a UK warehouse within 1–2 business days and typically arrive in 2–5 working days, with tracking emailed to you.
Returns & Guarantee
What is your returns policy?
Every order is covered by our 30-day money-back guarantee. If you're not happy, return it within 30 days for a full refund of the product price.
How do I start a return?
Just email us and we'll guide you through the simple process.
Payment & Security
Is checkout secure?
Yes. Checkout is fully encrypted and secure, and we accept all major cards plus Shop Pay. A 15% discount is applied automatically at the basket.
Using your product
Are the products easy to use?
Yes — all RESTWELL products come ready to use with simple controls and clear instructions.
Are they suitable if I have a health condition?
Our products are for relaxation and comfort and are not medical devices. If you are pregnant or have any health condition, please check with your GP before use.
Contact
Still have a question? Email us at hello@restwell.co.uk and a real person will reply within 24 hours, Monday to Friday.